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Success Stories

BounceX Success Story: Clarins

Clarins has been a household name in skincare and beauty since its creation by Jacques Courtin in 1954. In striking a balance between its heritage and its emphasis on ingredient innovation, Clarins continues to develop and optimize a high-quality product selection that is beloved by customers around the world.

Despite its strong brand equity, in recent years Clarins has faced many of the challenges plaguing other beauty and luxury retailers. Consumers have moved away from buying and sampling products on the High Street, choosing instead to browse and buy online. The beauty and skincare space continues to fragment due to the entrance of newer niche brands, and consumers seek out marketplaces for label variety and convenience.

FOR CLARINS, BOUNCEX DROVE:

5X NEW EMAILS CAPTURED IN 6 MONTHS
13X INCREASE IN REVENUE FROM TRIGGERED EMAILS
3.3X THE ROAS TARGET

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