BounceX is seeking a Technical Solutions Manager to join our team in New York. You'll leverage your strong technical acumen paired with business experience to help internal and external stakeholders achieve solutions with our software. You will have a direct impact in bridging the post-sales gap between clients and our product and service offerings, serving as a technical expert for how BounceX can be implemented effectively in many different client contexts. This is a new role within our growing Professional Services org. We’re looking for a highly motivated self-starter who is eager to learn and help define the role as they go.
You will use your technical knowledge and solutions engineering ingenuity to answer existing client questions regarding BounceX’s product capabilities and feasibilities. In addition to supporting ad hoc outbound technical projects, the Technical Solutions Manager will engage with clients requiring complex or custom solutions, digging in to understand their technical and business needs, communicating integration requirements to clients, and delivering an engineering spec to BounceX professional services teams -- ensuring a seamless implementation process.
BounceX is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
JOIN US ON OUR MISSION
BounceX is an international marketing technology solution that brings a "logged-in" experience to logged-out website visitors across all their devices. A category leader in device identity resolution, BounceX helps companies like Uniqlo, HelloFresh and Tribune Interactive orchestrate real-time, multichannel marketing programs customized for the individual behind each device. They're best known for their impact on triggered email performance and website personalization.
Having raised over $44.9 million in funding from proven firms like Battery Ventures, Cross Creek Advisors and Primary Ventures, BounceX was named the Fastest Growing Software Company in America by Inc Magazine. With headquarters in New York and London, BounceX has been recognized by Glassdoor and Crain's for its exceptional culture and being one of the top places to work in the country. The company recently signed both the White House Equal Pay Pledge and the United Nations Women's Empowerment Pledge and continues to set the bar as a pioneer in technology innovation and workplace inclusion initiatives.
What bonds our community together is our commitment to 5 Core Values:
Come join us on our mission.