Sales Operations Analyst, Existing Business

New York

Sales Operations Analyst, Existing Business

BounceX is seeking a Sales Operations Analyst to join our team. The Sales Operations Analyst will be a daily organizational and administrative resource to the US Existing Business Development team. You will support the sales department through various functions including, but not limited to: maintaining accurate customer information, ensuring accurate revenue reflection, coordinating trainings, coordinating new hire onboarding, and ad-hoc enablement requests. You will be a foundation of the Existing Business Development team.


  • Utilize Salesforce to maintain accurate information, update sales pipeline and create reporting to forecast trends, analyze information.
  • Support the team by keeping everyone organized, accountable and up to date all current and new processes.
  • Enforce and improve existing business processes to ensure the accuracy of key sales information (including pipeline and renewal reporting).
  • Research prospects and maintain accurate data records in Salesforce.
  • Prepare and send contracts to clients and accurately reflect contractual changes accurately in our Salesforce instance.
  • Work with our Training & Development manager to coordinate and schedule monthly and new-hire training/onboarding sessions
  • Assist in the planning of quarterly team events, team building activities, meetings, etc.
  • Assist sales leadership team in tracking and approving expenses, in addition to other administrative projects.


  • Bachelor’s Degree
  • 1+ year of related sales operations experience in a data-driven or CRM-based function, inclusive of internship experience. 
  • Exceptional written and verbal communication skills.
  • Analytical, extremely detail-oriented, and organized.
  • Motivated, and resourceful: enjoys working independently and collaborating with a team.
  • Fast learner, multitasker who can prioritize and balance multiple projects.
  • Strategic problem-solver; knows when to elevate the appropriate parties.
  • Familiarity with SFDC, preferred but not required.

BounceX is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


BounceX is an international marketing technology solution that brings a "logged-in" experience to logged-out website visitors across all their devices. A category leader in device identity resolution, BounceX helps companies like Uniqlo, HelloFresh and Tribune Interactive orchestrate real-time, multichannel marketing programs customized for the individual behind each device. They're best known for their impact on triggered email performance and website personalization.

Having raised over $44.9 million in funding from proven firms like Battery Ventures, Cross Creek Advisors and Primary Ventures, BounceX was named the Fastest Growing Software Company in America by Inc Magazine. With headquarters in New York and London, BounceX has been recognized by Glassdoor and Crain's for its exceptional culture and being one of the top places to work in the country. The company recently signed both the White House Equal Pay Pledge and the United Nations Women's Empowerment Pledge and continues to set the bar as a pioneer in technology innovation and workplace inclusion initiatives.

What bonds our community together is our commitment to 5 Core Values:

  • Come Hungry
  • Carry Each Other
  • Drive Undeniable Performance
  • Respect People, Privacy, Ideas
  • Bounce Back

Come join us on our mission.